Sleeves

7/27/17

Couple of weeks ago a guy came in with a brand new shirt. He needed the sleeves shortened to same length as the white shirt (which needed laundering also). I began the computer info and realized that 9.55 + tax just didn’t seem right to remove cuffs, shorten sleeves and replace cuffs. This guy always wears long sleeve. Period.

I call the seamstress and ask her about pricing—I say, “ 9.55 doesn’t seem enough to remove cuffs, shorten sleeves to length of sample shirt, then re-attach cuffs.” She tells me to go with that price and if there is a price increase she will adjust it.

I wrote in the notes on the ticket that sleeves needed to be shortened to length of sample shirt which was a long sleeve.

Saturday the guy comes in to pick up his shirts and when I scan them I realize they have made SHORT sleeves of his shirts, BOTH of them.

He must have this shirt by August 4th. He needs it to wear with a group of men for something. I didn’t ask what.

I guess from now on I need to type—remove cuff, shorten sleeve, replace cuff.

I know I do. Today the seamstress called concerning a coat my sidekick sent in to tighten up the buttons. We only have certain ‘codes’ for pricing. We don’t have a tighten button code, we have a replace button code. That is the code and pricing my sidekick used. The seamstress called to ask what did she need to do to the jacket? It said replace button but there were no missing buttons-I looked at the ticket and asked if there were loose buttons at which she said there were. I told her to tighten up the loose buttons. Geez!!!!!!

I love my job!!!!!

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working for the public

I fought the law…..

Not really.

A few weeks ago a lady I knew from way back came in with some clothes to be pressed. This lady was the wife of a man named Frank. They were regular customers of ours when we had Salem Grocery. However, they were not very reliable at paying their bill.

Anyway-last week the clothes were back, she came in to pick them up. I brought them out and hung them on the hook to scan them and as I scanned and placed them on the ‘pick-up’ hook she examined them.

She says, I can’t have this. My daughter would die if I brought this to her. She leaves for work tomorrow, she has to have these clothes. She travels and this was a 150.00 dollar suit, this is horrible.

I offered to send it back and have it pressed again as the wrinkles in it was the issue she had. Two different suits of clothes were left to be sent back. They came in yesterday, I racked them and today before lunch she came in to pick them up. I brought them out and told her to examine them to be sure she was happy.

“They still haven’t pressed these,” she says.

“Ma’am I can’t say. Maybe it’s the type of fabric that really doesn’t look pressed.”

No, this has always looked good when it was pressed properly. I would not have brought them here but the other cleaner was closed.

After a while of griping she decides to pay for them. So she does…then she continues to examine them. Then she says, “Give me my money back.”

“I can’t” I say. She wants to know why and I tell her I’ve never been shown how to do it on the computer and I’m not sure I’m allowed to do so.

She says she will call the law. I tell her she will just have to do that, but offered to call the plant for her. She agreed to that, I did, the girl there says we can’t do refunds, and that I need to call the boss.

So I do…he says to tell her to call the law but she has to wait outside until they arrive. I do this, the chief of police comes in and tells her that this is a civil manner and she will have to see a judge. She asked him if she (not sure why she thought the judge was a she) was out there to which the chief of police says to her, “No ma’am, for this you have to go to the courthouse.”

She gathers her clothes and off she goes. About an hour later she comes back. She had taken them to the other cleaners to have them pressed. They refuse them because the buttons (wooden square ones) are broken. She wants me to reimburse her for the buttons. At this point our boss has already blocked her so there is nothing I can do but give her the plant address. It is 35 miles away, but off she goes.

A while later the girl who works at the plant called to let check on me. Said the woman about drove them nuts about the buttons, but finally she left.

Why oh why

Why oh Why

Why can’t I do at least a weekly catch up on this blog???? Lazy? Busy? No Words?

Maybe some of it all.

Got Ana registered at SWMJC for the fall semester. I sure pray she does well, stays out of trouble and makes something of her life. Some days I wonder. Some days she reminds me so much of her mother—and that is NOT good.

Speaking of: Mother left on Monday going to Howard’s and his wifes. Called Shandi Tuesday evening to see if she wanted some tenderloin brought for her to eat. Today is Friday, she still isn’t home. I figure the tenderloin is ruined by now. I figure mother isn’t at Howards and wife either. I figure mother is at Bruce Herrington’s and that is why she does not answer Shandi’s text or calls, my text or Terry’s calls.

She is alive. She replied to Ana this evening about Shandi’s phone #. She text Shandi around 4 saying she would be home tonight …yep…Terry called around 3:30 and left voicemail saying if she wasn’t home tonight he would report truck stolen. She won’t answer the phone but knows her dad will call the law.

I’ve lost a pair of pants at work. A sample pair came in yesterday. I didn’t rack them cause I figured the others would come today. Instead I hung them on one specific hook in the store front part. Today the 2 pair that were hemmed by the sample pair came in—the sample pair is not where I hung it. I did NOT hang anything else over them. I haven’t a clue. Maybe the delivery boy picked them up today thinking they needed to go back? Maybe someone stole them while I went for their clothes? I doubt that. Most folks that pay for clothes to be cleaned won’t steal. Maybe I let them go with someone else’s order but I didn’t think I had any other clothes hanging on that hook.

Oh well. I will pay for them if need be.

Ana came by today. She had been to Stacie’s to get some games from Shandi.

Freezer we bought in June—6/15—has damaged hinges and won’t seal. Called Lowes today after the repairman they sent gave us the verdict. I want Lowes to bring me a new one rather than me have to load this one up and haul it to them and then bring another one home. That’s ridiculous; especially given that it took forever to even get help loading that one.

Our new secretary is doing great. I’m so relieved to not have to do that job now…just help her along the way.